Privacy policy

Welcome to Forex Gentium!

Forex Gentium is owned and operated by Wollow International Ltd.

Forex Gentium values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.

By using Forex Gentium, you are accepting the practices described in this Privacy Policy. Your use of the website is also subject to our Terms and Conditions.

This Privacy Policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the GDPR (General Data Protection Regulation - European regulation).

1. 1. GENERAL INFORMATION

   - The personal data of the users that are collected and processed through:

   • https://forexgentium.com

   - Will be under responsibility and in charge of:

   • Wollow International Ltd.
   • Address: 3/141 Riversdale road, Melbourne, Victoria, Australia 3122
   • Email: kiwi@wollow-soft.com
   • (Hereinafter referred to as “Forex Gentium”).

2. 2. TYPES OF INFORMATION GATHERED

   - The information we learn from customers helps personalize and continually improve your experience at Forex Gentium.

   - You provide information when you search, read and view content, purchase courses, subscribe to our newsletter, use the website and/or communicate with us through our contact information or through our contact forms. As a result of those actions, you might supply us with the following information:

   • First and last name
   • Email address
   • Phone number (includes WhatsApp, Telegram, Viber)
   • Address
   • City/State/Zip
   • Payment information
   • IP address
   • Any additional information relating to you that you provide to us directly through our platform
   • Forex Gentium will not collect any personally identifiable information about you, unless you provide it

   - Payment information: Payment information: Your credit/debit card information or payment information will be processed by “PayPal” and “Stripe” (payment platforms available on the website), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the courses. Forex Gentium reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the courses.

   - Consult the privacy policy of Stripe and PayPal here:

   • https://www.paypal.com/us/webapps/mpp/ua/privacy-full
   • https://stripe.com/gb/privacy

   - GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.

   - Automatic Information. Like many websites, we use “cookies.” We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses Forex Gentium or third-party content served by or on behalf of Forex Gentium on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the content you searched for, viewed, and possibly purchased.

3. 3. HOW LONG WE KEEP YOUR DATA

   - Personal data will be kept for the time necessary for the provision of the website, all quizzes, and courses. The owner may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the owner may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

4. 4. HOW WE USE YOUR INFORMATION.

   In general, we use the information we collect primarily to provide, maintain, protect and improve our current website, all quizzes and courses. We use personal information collected through our platform as described below and described elsewhere in this Policy to:

   • Identify you as a user in our system.
   • User registration.
   • Provide the content.
   • Provide the courses.
   • Process payments.
   • Improve our website and how we operate our business.
   • Understand and enhance your experience using our website, quizzes and courses.
   • Respond to your comments or questions through our support team.
   • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
   • Send information related to upcoming events and news and information related to courses and services offered by Forex Gentium and our selected partners.
   • Marketing purposes of Forex Gentium.
   • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

5. 5. HOW DO YOU GET MY CONSENT?

   - By using the website, registering on the website, purchasing a course, communicating with us through the contact forms or our contact information, accepting the use of cookies by our website and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.

6. 6. SOCIAL MEDIA

   - On our website you will find links and functions linked to different social networks, in which you can share your information.

   - It is advisable to consult the privacy policy and data protection of each social network used on our website.

   - Facebook:

   • https://www.facebook.com/privacy/explanation

   - Twitter:

   • https://twitter.com/privacy

   - Instagram:

   • http://instagram.com/about/legal/privacy/

   - LinkedIn:

   • https://www.linkedin.com/legal/privacy-policy

   - Pinterest:

   • https://policy.pinterest.com/en/privacy-policy

7. 7. HOW WE SHARE INFORMATION

   - Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

   - Affiliate Programs: We offer our content in conjunction with affiliate programs on other websites. The personal information you provide through those websites is your responsibility. Affiliate websites may have different privacy practices and we encourage you to read their privacy policies to learn how these websites process your personal information before you purchase any services or products.

   - Business Transfers. In the event that Forex Gentium creates, merges with, or is acquired by another entity, your information will most likely be transferred. Forex Gentium will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.

   - Protection of Forex Gentium and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Forex Gentium, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

   - With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

   - Anonymous Information. Forex Gentium uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform and website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

   - Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

8. 8. PROTECTING YOUR INFORMATION

   - We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

   - Forex Gentium follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Forex Gentium receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Forex Gentium strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

   - We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

9. 9. EU MEMBERS’ RIGHTS (GDPR COMPLIANT)

   - If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

   - We describe these rights below:

   • Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
   • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.
   • Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
   • Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
   • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
   • Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

10. 10. CHILDREN’S ONLINE PRIVACY PROTECTION

    - We are in compliance with the requirements of the Data Protection Act 2018 (UK regulation) and the GDPR (General Data Protection Regulation - European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and products are all directed to people who are at least 13 years old or older. If you become aware that your child has provided us with personal information, please contact us. If we become aware that a child has provided us with personal information, we will take steps to delete that information, terminate that person’s account, and restrict access to that person.

11. 11. EDITING AND DELETING INFORMATION

    - If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt out of Forex Gentium email, follow the instructions included in the email. Your request should be processed within 48 hours.

12. 12. SUPPLIERS AND OTHER THIRD PARTIES

    - Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Forex Gentium collects from you. If you disclose your information to others, whether other users or suppliers on Forex Gentium, different rules may apply to their use or disclosure of the information you disclose to them. Forex Gentium does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Forex Gentium is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Forex Gentium site. Forex Gentium encourages you to ask questions before you disclose your personal information to others.

13. 13. ENFORCEMENT

    - Forex Gentium regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Forex Gentium treatment of personal information by contacting us.

    - When we receive formal written complaints, it is Forex Gentium’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Forex Gentium and an individual.

14. 14. CONTACT US

    - If you have questions or concerns about these terms, please contact us through our contact page or via the contact information below:

    • Wollow International Ltd.
    • Address: 3/141 Riversdale road, Melbourne, Victoria, Australia 3122
    • Email: kiwi@wollow-soft.com